WendyBethCreations's Store PoliciesShipping: All orders are shipped via USPS without insurance. If you would like your package insured or would like a different shipping option, please inquire prior to purchase as there are extra costs.
Returns/Exchanges: I do not accept exchanges or refunds. However, if something is very wrong with your order, convo me and we'll see if we can't work something out. A photo of item issue is typically required and will need to be emailed to firstname.lastname@example.org
Any replacement, defect, or quality complaint will require that the item be returned at the buyers expense.
Any item returned to me for reworking or repair, will be subject to a fee of 25% of the purchase price. Shipping back to the customer will be expected to be paid by the customer as well.
Crocheted items may have a variance in stitching as is the nature of handmade made items. Please check the size of your zills before ordering zill mufflers. I am not responsible for stitching that has been loosened due to the customer trying to put them on zills that are larger than the intended size. The same goes for water bottle carriers.
Items that are insured during shipping are eligible for refund if item is lost or damaged in the mail. Insurance is optional on all packages. Insurance is the responsibility of the buyer. Please request insurance prior to payment and shipping.